Global Pharma – Post-Merger Integration
Challenge
The Prokür Group (TPG) was tasked with advancing the stalled integration of the R&D Procurement function into the parent company of a recent multi-billion dollar pharmaceutical acquisition. The integration included all organizational, operational and technical aspects of the procurement department, as well as the migration of the 3rd party supply chain for Direct categories (CDMO’s, CRO’S, Laboratory, Translations, etc.) and Principal Investigators.
Complication
Urgency and expediency were necessary to make up for critical lost time. Key functions such as the Global Clinical Development Operations (GCDO), Medical Affairs, Drug Safety and Regulatory were entirely dependent on the procurement organization to engage critical service providers.
The considerable operating and cultural differences across the organizations required training in entirely new ways of working while multi-year trials for rare-diseases had to continue without interruption or risk to operations.
Approach & Solution
Working within the governance structure of the IMO, TPG supported the migration of the R&D Procurement organization’s people, processes and technology with the following:
- Cross-functional coordination between Global Clinical Operations, Medical Affairs, Drug Safety, and Regulatory.
- Working with Finance, migrated over 826 Supplier Purchase Orders valued at $248MM for the above functions and 2,000 purchase orders for Principal Investigators from the Coupa Procure-to-Pay (P2P) instance into the Ariba P2P system.
- Led the communications and change workstream to identify audiences and provide the appropriate level of information and training. Organized and conducted several company wide town halls, online seminars and targeted outreach to drive understanding and compliance.
- Supported training on the new P2P system as well as follow-on support to key stakeholders.
The entire effort resulted in the successful transition of all suppliers, purchase orders, processes and training of employees on their new roles and responsibilities.
